ClearVerve Marketing, LLC

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Posts Tagged ‘Public Relations’

What matters in nonprofit marketing

 

According to the Fenton/Globescan social good survey, the more nonprofit organizations engage with their constituents, the more likely they are to receive support. Although many of the findings were were commonly accepted best practices known to many nonprofits (engage with constituents on a personal level – connect your cause to how people live, work, and play), we found others to be quite interesting. Here are what I found to be the best takeaways from this comprehensive survey.

Engage through multiple channels. With the advent of social media, many organizations (both for-profit and not-for-profit) have turned to social media as a primary way to communicate. However, as our social media survey found, attracting audiences to social media sites is a HUGE challenge. The social good survey backs this up. Its results showed that the most effective way to break through to new audiences is through mainstream media, but that social media is critical for maintaining relationships.

Engage to build trust. Although less than half (41%) of the social good survey respondents claimed to understand how nonprofits are run and managed, 26 percent of people cite effective use of funds as their primary reason for giving. Another worrisome fact – less than half of the respondents think nonprofits effectively manage their funds. What to do? Educate your constituents! Explain how funds are used. Do it over and over again, not just once a year in your annual report. Talk about use of funds in monthly emails, post results to Facebook, and explain how decisions are made in your blog. People want to know your organization is well-managed.

We know nonprofit marketing presents special challenges not found in for-profit marketing. Check out this recent blog post and slideshare presentation on a talk we recently gave on this very subject. We hope it will give you some great ideas.

Other resources:
Details matter
Getting a fresh perspective

Christina Steder is the President of Clear Verve Marketing and works with clients to plan, create and execute marketing campaigns. Follow her on Twitter as @clearverve

Get 100 Ways to Build Your Business

 

Have you ever tried to think up new ways to market, manage, or build your business and found yourself at a complete loss for ideas? I think it happens to everyone. I have to admit, it even happens to us, despite the fact that we’re a marketing company. I’m not sure if it’s because we spend so much time being creative on behalf of others that we just run out of gas for ourselves, or if it’s because we spend so much time dreaming up new ideas that it’s hard to come up with something that feels truly revolutionary for ourselves.

Well, we’ve solved that problem! Last year, we came up with the crazy idea of trying to get 20 of our favorite thought leaders to share five ideas that would help businesses innovate, grow, or manage themselves better. We contacted a few people, who loved the idea, and our big project for 2011, 100 Ways to Build Your Business in 2012 was born.

After several months of hard work, we’re pleased to share these great ideas with you. The book includes thoughts on marketing/PR, web/social media, management, and video/photo, so you are sure to find something that is applicable to your business! Best of all, you can also sign up to receive a monthly tips from the ebook for the next year. (Because seriously, who can remember or implement 100 ideas all at once?)

You can download the free e-book and sign up for the monthly emails at the 100 Ways to Build Your Business website.

Our best wishes for a busy and productive 2012!

Christina Steder is the President of Clear Verve Marketing and works with clients to plan, create and execute marketing campaigns. Follow her on Twitter as @clearverve

When you give, you get!

 

Clear Verve Marketing was recently featured in a Profile in Philanthropy from BizTimes Milwaukee. These profiles, which appeared in the BizTimes Giving Guide, highlight the services of individuals in the Milwaukee area who have made significant contributions to the nonprofit community. Clear Verve, along with Catral Doyle creative and Welke Group, were highlighted for our Tri-Adathon work. You can view our profile, along with profiles of other generous individuals and some deserving nonprofits, online.

If you’re not familiar with Tri-Adathon, it’s a once a year opportunity for Milwaukee-area nonprofits to receive some really great pro-bono marketing work. Each year, we take applications from local organizations, select a number of projects to work on, and then shut down and complete these projects in a 24-hour work marathon. It’s exhausting and fun. It’s also given us the opportunity to meet some really great people and learn a lot about the many organizations that make our community a better place. The 2012 Tri-Adathon will be held in spring. Be sure to watch for our call for entries coming in March or April.

We don’t do Tri-Adathon specifically to get publicity, but it’s nice when that happens. Many thanks to our friend and client, Gary Ross from Community Health Charities of Wisconsin for nominating us. We’re looking forward to another successful creativity marathon this spring.

Here’s a video of our Tri-Adathon experience last year:

Christina Steder is the President of Clear Verve Marketing and works with clients to plan, create and execute marketing campaigns. Follow her on Twitter as @clearverve

A new social media planning tool

 

I recently spoke at an event for the Business Journal of Greater Milwaukee.  The event, called Social Media for Nonprofits, featured Wayne Breitbarth, LinkedIn expert, and me; and although it was targeted at the nonprofit community in Milwaukee, much of what we spoke about can be useful to for-profit businesses.

My presentation focused on the results of our recent Social Media Survey of Nonprofits ( get the results here) , specifically what nonprofits value about social media, and the challenges nonprofits face in implementing social media tools for their organizations. Because the Business Journal was kind enough to ask me to speak at this event, I wanted to be sure to deliver some high quality content for them. The result of my prep for this event is a new tool we hope you’ll find useful in planning your social media strategy. We call it the Ongoing Social Media Strategy Wheel.

One of the biggest challenges faced by nonprofit is getting others involved in the effort, either from a participation standpoint or from an implementation standpoint. This is partially because most nonprofits (64%) do not have a social media policy guiding the people charged with implementing social media. If your organization doesn’t have a social media policy, be sure to download our template so you can fix this!  A social media policy can help make it “safe” to build a team of people to get the work done, rather than relying on a single person (who often has other work to do).

The other challenge is finding time to plan a strategy. Although most of us would never think of spending advertising dollars without a plan or hiring a receptionist and not training that person on how to answer the phone, many people don’t think anything of just jumping into social media without a plan of action.  We hope our new document, the Ongoing Social Media Strategy Wheel, helps address the planning issue. When we created it, we wanted to be sure we recognized the following things:

  • Most organizations are already using social media in some way. It would be stupid for me to lead you through the perfect planning process for people that are not yet involved in social media. That process won’t work if you’re already participating because you can’t stop and undo what you’ve already done just to make a plan.
  • Planning is not a one time activity. You have to constantly reassess where you are at, look for new ideas, and pay attention to what is going on in the world.
  • The world doesn’t stop while you plan. You can’t take a vacation from interacting with your social media contacts while you think. You have to think and act at the same time.

The ongoing social media strategy wheel attempts to show this by using continuous circles. The inner circle illustrates the planning and reflection activities that most people forget. These activities are conducted internally and aren’t seen by the public, but they are very important because performing these activities will increase the effectiveness of the woare the public sees. The outer circle illustrates the activities that most people see. Both wheels are rotating constantly and at the same time.

We hope that this new document will help you continuously refine your communications on social media.

If you want to see the rest of the presentation from the Social Media for Nonprofits event (the ideas work for for-profits too), you can view it here:

Social Media for Nonprofits

Christina Steder is the President of Clear Verve Marketing and works with clients to plan, create and execute marketing campaigns. Follow her on Twitter as @clearverve

Are you afraid of public speaking?

Thursday, October 27, 2011 — 

 

As a marketing company that specializes in working with service providers, we are always advocating that our clients take advantage of or make their own opportunities to speak in front of potential clients or referral sources. Of course, many of them resist. We understand. Lots of people are afraid of public speaking. Here are some things you can do to try to make it easier:

  • Use your slides as notes, not as a script. You wouldn’t get up on stage and read a book, would you? People who read their slides to the audience often think they are bad speakers. They may not actually be bad speakers, but because the audience can read faster than they can speak, they may be BORING. Don’t read your slides!
  • Practice. This sounds obvious, but many people don’t. Practice gives you confidence. Even professional athletes practice.
  • Remember, you are the only one who knows what you were planning to say. If you say it differently, who knows except you? NOBODY!

Public speaking is an excellent way to build your client base and establish your expertise. It is a long-term strategy that may not yield immediate results, but the prospects you get from speaking are often easier to turn into clients because you have already established your expertise. Take advantage of opportunities to speak whenever you can.

Christina Steder is the President of Clear Verve Marketing and works with clients to plan, create and execute marketing campaigns. Follow her on Twitter as @clearverve

Business is built one step at a time

 

This week, we kicked off a branding project with a new client that came to us as a referral from someone I met five years ago. Next week, I am meeting with a prospect that came to us as a referral from someone I met three years ago. We are talking with another prospect who heard me speak at a seminar two years ago, and I was just asked to speak at an upcoming event because of a body of work we’ve been building up for the past four years.

Why am I sharing this? Because many businesses are often so worried about the short-term impact of their marketing initiatives that it is easy to forget about or not want to “waste time with” things that don’t pay off immediately. But that’s not how building a business works. Everything you do adds up over time. The most successful and stable businesses are usually not overnight successes (although it may seem like it to an outsider). Remember as you build your marketing plan that it is important to include both short term and long term strategies. Mix different avenues of communication and be consistent. Suddenly, it will feel like you are an “overnight success” too.

Christina Steder is the President of Clear Verve Marketing and works with clients to plan, create and execute marketing campaigns. Follow her on Twitter as @clearverve

Timing is everything

Friday, April 29, 2011 — 

 

I hope you did not have any major news break about your business today. Because unless you are in the wedding business or somehow know the royal family, your chances of getting your story covered are so slim, you might as well just give up and wait for another day.

That’s the thing with public relations, you can have (what you think) is the most interesting story in the world, but if it snows in Milwaukee or Brett Favre says something (anything really), you can’t get noticed.

How do you avoid this? First of all, consider what else is going on in the world when you decide on your timing for contacting the media. Think about how what you have to say relates to what is going on in the rest of the world. Remember that it is the media’s job to report news, not profile every business in the city (as much as we’d like that sometimes). If you can relate your story to a trend or new event, you have a much better chance of getting attention.

We often tell clients, a great story has the following elements:

A problem or trend
+
A solution (that’s you)
+
An example (a client who benefited from your solution)
=
A good story

Take the time to think about what’s going on in the world and when needed, be patient! Because tomorrow, even the royal wedding will literally be yesterday’s news.

Christina Steder is the President of Clear Verve Marketing and works with clients to plan, create and execute marketing campaigns. Follow her on Twitter as @clearverve.

Keeping up with the times

 

The other day I was working on a document and trying to save something when this box popped up:

Did you catch the word floppy? Because I laughed so hard when I saw this that I didn’t even care that Word lost data.

But it also got me thinking. Looking like you are up-to-date with technology and marketing trends means you need to have all the little things covered. I tend to think that Microsoft is keeping up with what they need to in order to stay competitive. So it was surprising to me that “floppy” was left in the mix, although I have to confess that this box did appear from 2003 Microsoft Word and not the most recent edition.

I only laughed at this blooper because, in my experience, Microsoft has been trustworthy and the mention of floppy did not seem to impact anything I was working on. There was at no point when the only option was to insert a floppy. So Microsoft will survive. But what if this was a detail that was overlooked by a company that had changed all its branding and missed a word on an important part of communication? Or if it was a company that switched to Twitter for most customer service continues to direct customers to an email that somebody doesn’t check often?

I hope this post serves as a friendly reminder to stay on top of communications and to remember the details!

Erica Gordon is a Marketing Associate at Clear Verve and also works part-time at a Milwaukee area nonprofit. She recently received her Communication MA from Marquette University. Follow Erica on Twitter @erica_g.

What can you do with a hotel room?

 

First of all, notice I said, “What can you do with a hotel room?” not what can you do in a hotel room. Big difference! (And not the subject of this post.)

Recently, a client approached us with an opportunity to do something really fun and challenging. They wanted to create a movie theatre-like experience to accompany a trade show at which they were launching a new product. Important customers were invited to the “theatre” for educational presentations on the new product. We’re really proud of the results, which you can see below. We transformed an ordinary hotel conference room into something that really looked like a theatre with a red carpet and a candy counter. We even popped fresh popcorn throughout the day, making it smell like a theatre too! We’re especially proud of the movie posters lining the sides of the room in which the new product took a starring role in some well-known movies from the past 50 years.

Take a look – we hope you find these photos inspirational!

Christina Steder is the President of Clear Verve Marketing and works with clients to plan, create and execute marketing campaigns.  Follow her on Twitter as @clearverve.

It’s Tri-Adathon Time Again!

 

It’s Tri-Adathon time again! A 24-hour pro bono frenzy!

Tri-Adathon is a 24-hour creative marathon which provides pro bono marketing communication services to Southeastern Wisconsin charities. It’s a joint venture between Catral Doyle creative, Clear Verve Marketing, and Welke Group.

During the inaugural Tri-Adathon, the aforementioned agencies completed a total of 37 projects for 22 Milwaukee-area not-for-profits in a 24-hour timeframe. This year, Tri-Adathon begins on the morning of February 17, 2011 and will wrap up just over 24 hours later with the presentation of finished marketing, graphic design, interactive, and public relations programs on February 18.

Tri-Adathon is seeking entries from not-for-profit organizations located in Southeastern Wisconsin that are interested in receiving pro bono marketing support (including PR or interactive services) from one of the participating agencies. Winning not-for-profits will receive solutions to their current marketing and public relations challenges. Potential support includes marketing strategy, graphic design, radio scripting, annual report design, event invitation design, TV strategy/storyboard, Web strategy/home page design, press kits, media plans, or interior design services. The participating agencies will work on individual projects and collaboratively on multi-faceted assignments.

Applications are being accepted until January 7, 2011 at www.triadathon.com.

The 2011 event is the second annual event with 88.9 Radio Milwaukee as a promotional sponsor.